For all enquiries relating to a quotation, existing policy or renewal you will need to contact our team on 0800 093 9138.
Our team are available Monday to Friday between 9am and 5pm.
You can contact us via email however, we may still need to speak to you to make changes to your policy.
If you have purchased a Free2Travel policy and need to make a claim you can contact 020 8667 2461 or submit an online form here.
If you have purchased a Clear4Insurance, Fit2Travel or Direct2Travel policy, please check your documents.
You can find further information within your policy wording.
If you have a complaint we ask that you contact our office setting out the details.
Please include your policy number and email Free2Travel@justtravelcover.com.
Or write to us at Free2Travel, Teleport House, Grayling Court, Doxford International Business Park, Sunderland, SR3 3XD.
You can find our address and further contact details below.
Grayling Court
Doxford International Business Park
Sunderland
SR3 3XD
0800 093 1938
Phone line opening times:
Mon - Fri 9:00 till 17:00
Sat - Sun - CLOSED